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Facilities Manager

Lisboa, Lisboa, Portugal

Facilities Manager

Lisboa

Lisboa, Lisboa, Portugal col-wide

Job Description:The Facility Manager holds full accountability on the delivery of the local FM services for a major global client account covering all customer sites in scope within the country. Leads a team providing facilities management services of a wide range of activities for hard and soft services. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and maintaining GWS high standards and cost effectiveness. Responsible for Compliance. Essential Duties and Responsibilities include the following

Demonstrates strong leadership qualities to drive the performance across this expanding business and team

Manages the total facilities expenditure vs. budget and runs variance analysis. Owner of the Account P&L in country. Ensures the overall performance of the contract and required deliverables including: contract compliance, performance management against KPIs, cost savings initiatives, and customer satisfaction

Is responsible for the FM services in the country managed

Ensures the successful implementation of

- wide initiatives and programs including: savings program, energy program, QEHS, playbooks, training & development, and succession planning

Has a strong analytical and problem solving approach applying value creation / innovation across FM services / supply chain and growth

Works in demanding environments, managing change, multiple projects and deadlines

Establishes effective business relationships with the customer, and interacts with client personnel at all levels - and where possible be responsive to their needs in a collaborative style

Adheres to the contract governance schedule and ensures all monthly and quarterly reports are presented to a high quality and on time

Oversees the health, safety, security & environmental aspects of the delivery of facilities management ensuring statutory compliance is maintained at all time

Ensures adherence to the CBRE site quality management system

Ensures that Facilities activities and procedures adhere to applicable laws, policies and best practise guidelines

Is responsible for a dispersed team on multiple sites across the country ensuring there is the right People Management process in place to ensure Employee Engagement and excellence in Performance Delivery. Defines and develop a Workplace Experience Program for the GSK offices in country, taking a proactive role in the Workplace Experience Team in the Account in EMEA. Essential Skills

Ability to write reports, analyse, and interpret complex business documents

Ability to prioritise effort in order to achieve the biggest payback

Effective communication with the client, peers and management team

Ability to communicate effectively in English and local language

Ability to write detailed reports and business case preparation in local language and English

Ability to solve technical problems providing a variety of options in a range of situations

Demonstrates integrity - acts consistent with what he says and believes in line with ethical standards

Sound financial knowledge

Multi lingual in both mother tongue and English. Experience /Qualifications

Engineering, property, or business related degree or equivalent

Recognised, facilities management professional qualification

At least 3 years experience in an integrated FM role in a wider geography / clear evidence of

- functional experience in an outsourced environment

Ability to keep up date with best FM practice in an Office environment

A change agent with excellent written and verbal communication skills

Awareness of workplace health & safety

CBRE GWS

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