Minacs
Lisboa, Lisboa, Portugal
Customer Advisor for Hotel Reservations – French Speaker (m/f/x) Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving
Fonte do Emprego: MinacsBlu Selection
Lisboa, Lisboa, Portugal
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! A luxury hotel chain is looking for support for their customer service team based in Lisbon. Aufgaben Your responsibilities and impact as a Hotel Chain Customer Ad
Fonte do Emprego: Blu SelectionBluSelection
Lisboa, Lisboa, Portugal
Hast du eine Leidenschaft für die Reise- und Tourismusbranche? Reist du gerne, wenn alles so läuft, wie es soll? Du kannst dazu beitragen, dass der Urlaub der Touristen ein Erfolg wird! Eine Luxushotelkette sucht Unterstützung für ihr Kundenservice-Team in Lissabon. Deine Aufgaben und dein Einfluss als Hotelketten-Kundenbetreuer werden sein: Buchu
Fonte do Emprego: BluSelectionBlu Selection
Lisboa, Lisboa, Portugal
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! A luxury hotel chain is looking for support for their customer service team based in Lisbon. Your responsibilities and impact as a Hotel Chain Customer Advisor wil
Fonte do Emprego: Blu SelectionMinacs
Lisboa, Lisboa, Portugal
Do you want to live a rewarding career, on behalf of the world’s most exciting travel community? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and hav
Fonte do Emprego: MinacsBlu Selection
Lisboa, Lisboa, Portugal
Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure. Your responsibilities and impact as a Cust
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Are you interested in working for one of the most inspiring social media websites? With this website, you are fighting boredom in your life. Start your DIY project and find inspiration and ideas about nearly every topic online. Pinterest needs your support in the growing and trendy capital of Portugal – Lisbon! As part of a global community, you wi
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Are you living for video games? Are you familiar with the names ‘World of Warcraft’, ‘Diablo’ or ‘StarCraft’, which makes upof the world’s most popular video games? Our partner, an American video game developer and publisher is looking for candidates to join their international team in Lisbon. You will work for a company thatcares about its empl
Fonte do Emprego: Blu SelectionLisboa, Lisboa, Portugal
Customer Advisor for Hotel Reservations – German Speaker (m/f/x) Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company
What you’ll be doing at Webhelp
As a German-Speaking Customer Advisor for Hotel Reservations, you will:
Assist customers with their last-minute bookings mainly through live chat
Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia
Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way
Handle inquiries and provide timely responses and manage requests
Ensure that the degree of satisfaction meets the customer and company needs
Contribute to creating brand engagement for our client
We’ll be a great match if you:
Have a high level of German (written and oral) and fluent in English (B2)
Have excellent writing and communication skills coupled with empathy and team spirit
Love to identify the customers’ needs and propose fast solutions
Are proactive, results-driven, self-motivated, and a great team player
Have availability to work night shifts
If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
What we offer you:
Strong compensation package (14 monthly payments per year plus bonus)
Monthly meal allowance paid in voucher card (net)
Private Health Insurance from day 1
Personal and career development programs and mentoring to develop skills
Possibility to participate in a growing multicultural Project
Flexible Schedule
Work in a diverse environment with people from over 75 nationalities
Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
We promote inter-company mobility to work at any of our sites around the world
Workplace: Work from home for people already based in Portugal
“Working at Webhelp has been a rewarding experience, full of challenges and many positive comments from our customers. I like being myself in the personalized and quality service I provide.” – Samantha Oliveira – Customer Advisor
Who we are
Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. Bychoosing Webhelp , you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-pacedenvironment,and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us!
Webhelp is an equal-opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
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