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Caixa Mágica Software

Porto / Global

Application Support

  • €32.000 - €42.000

Job Description

Overview:

The leading bank in the European Union is seeking an Application Support.

What will you do?

- Knowledge of customer complaints, questions and problems management techniques as well as call taking management

- Collaborate/work in a team, adaptability and be results-oriented

- Putting into practice customer relationship techniques, rigor and resilience

- Use of management and decision-making tools

- Command of computer tools

What are we looking for?

- An experience of minimum 3 years as technical support advisor

- A good knowledge of Data business is mandatory

- Agile experience

- A first experience in Banking/insurance environment is a plus

- Fluent in French and English

- Ability to travel within the Portugal

- Ability to travel outside the Portugal

What can you expect from us?

- A permanent job contract for a long term project;

- Tech equipment + SIM Card + personal smartphone;

- Health and Life Insurance;

- Social events and team buildings;

- The commitment of letting you grow with us, and be rewarded accordingly;

- A dynamic and young team that will be always there to support you;

- Training in the latest technologies;

- Coffee, fruits, snacks and a warm welcoming when you pass by the office.

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