Blu Selection
, Portugal
Airline Customer Service Representative Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Are you passionate about the Travel & Tourism industry? Do you have a native level of German?Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the a
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Are you into digital marketing and a pro at creating effective marketing campaigns? Or are you interested in expanding your knowledge within the marketing field? And are you living in Lisbon or willing to relocate? Then take a look at this opportunity as a Marketing Specialist in Lisbon. By taking on this new role you will submerge yourself in the
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the
Fonte do Emprego: Blu SelectionMastercard
Lisboa, Lisboa, Portugal
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest poten
Fonte do Emprego: MastercardBlu Selection
Lisboa, Lisboa, Portugal
Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon! Your responsibilities and impact as a Gaming Support Specialistwill be: Providing support to customers by responding to
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Quality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! Aufgaben Your responsibilities and impact as a Online-TV specialist will be: Ability to empathize with customers, talking personal ownership o
Fonte do Emprego: Blu SelectionBlu Selection
, Portugal
Quality Customer Service Specialist in Lisbon Quality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! What should you expect from living in Lisbon? A colorful city view and a rich cultural history
Fonte do Emprego: Blu SelectionLisboa, Lisboa, Portugal
We are a renowned global IT service and consulting company, presently developing our tech footprint in Lisbon (Parque das Nações).
As a Technical Support Back Office Specialist with HCL Technologies, you will be supporting our German speaking stakeholders’ Service Provider network, ensuring that their service coordination is functioning at optimal levels.
The ideal candidate will be a self-starter with excellent communication and negotiation skills, someone who is highly attentive to all stakeholder requests, and able to prioritize client driven tasks.
Tasks
Support the quote acquisition process and manage service approvals for various categories and stakeholders.
Act as a query and escalation point of contact for both internal and external stakeholders.
Contribute to operational performance management through ad-hoc and recurrent reporting
Monitor service interventions related times of delivery and identify specific actions, to avoid breaching the time limit agreed to in the contract
Support the daily operational management of the service and delivery time management.
Pursue any opportunity to maximize Profit and Loss performance, as well as overall efficiency measurements.
Requirements
High School Diploma or Secondary School Completion Equivalent is the required minimum. A Bachelor’s Degree in any field is a preferred.
Experience with cross-functional engagements
Intermediate use level of the Microsoft Office Suite
A proven record of success in following and executing against defined transactional processes and meeting expected service levels, with the goal of exceeding them.
IT Related Experience is a huge plus.
Required Language Thresholds: German: (C2: Native-Level Fluency), English: (B2-Independent User Level)
Benefits
Competitive Salary
Career Progression Opportunities
Well rounded Health and Life Insurance Packages
On-site gym: includes indoor pool access, fitness classes, and a football pitch
Staff Canteen with varied food options and river-facing balcony seating
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