Application Support & Automation Engineer

Descrição do cargo Job Description

We are looking for an

Application Support & Automation Engineer

to join an international team responsible for supporting and operating critical banking applications. We are seeking a professional with experience in

Application Support (L1/L2) , strong troubleshooting skills, and solid knowledge of automation, cloud technologies, and infrastructure, who can contribute to the stability, efficiency, and continuous improvement of services.

Your Responsibilities:

Provide application support for critical solutions within a banking environment.

Manage and resolve incidents, service requests, and operational support activities.

Participate in on-call rotations and shift-based support activities.

Monitor application performance, availability, and stability.

Participate in Disaster Recovery (DR) activities and business continuity tests.

Develop and maintain

Ansible playbooks

and

Terraform scripts

for provisioning, configuration, and deployment automation.

Contribute to technology modernization initiatives, including the containerization of legacy applications.

Administer and support environments based on

Docker

and

Kubernetes .

Support and train other team members on automation and infrastructure-related topics.

Identify opportunities for continuous improvement and operational process optimization.

Qualifications:

Minimum

5 years of experience

in IT Operations, Application Support, or Software Engineering.

Experience in

L1/L2 Application Support , preferably within banking or financial services environments.

Strong knowledge of

Linux

and command-line administration (CLI).

Hands-on experience with

Ansible

and

Terraform

for infrastructure automation.

Experience with

Docker

and

Kubernetes .

Knowledge of

PL/SQL

and database troubleshooting.

Experience with monitoring and observability tools, ideally

Dynatrace .

Experience with

CI/CD

tools such as Jenkins or similar platforms.

Scripting experience using

Python

and/or

Bash .

Experience working with Cloud platforms such as

AWS, Azure, IBM Cloud, or Google Cloud .

Qualifications & Experience:

Master’s degree in Computer Science, Computer Engineering, or related field

5+ years of experience in IT Operations or Software Engineering

Minimum 2+ years of hands-on experience with a cloud provider (IBM Cloud, AWS, Azure, or GCP)

Minimum 2+ years of experience with Ansible and Docker

Nice-to-Have Certifications:

Red Hat Enterprise Linux Automation with Ansible (RH294)

Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374)

Certified Kubernetes Application Developer (CKAD)

HashiCorp Certified: Terraform Associate (preferred)

HashiCorp Certified: Vault Associate (preferred)

Languages:

English – Expert level

Working Model:

Hybrid working model (50% remote / 50% on-site)

Lisboa

#J-18808-Ljbffr