Blu Selection
Lisboa, Lisboa, Portugal
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success! A luxury hotel chain is looking for support for its hospitality customer service team based in Lisbon. Your responsibilities and impact as a Hotel Chain Customer A
Fonte do Emprego: Blu SelectionBluSelection
Lisboa, Lisboa, Portugal
Hast du eine Leidenschaft für die Reise- und Tourismusbranche? Reist du gerne, wenn alles so läuft, wie es soll? Du kannst dazu beitragen, dass der Urlaub der Touristen ein Erfolg wird! Eine Luxushotelkette sucht Unterstützung für ihr Kundenservice-Team in Lissabon. Deine Aufgaben und dein Einfluss als Hotelketten-Kundenbetreuer werden sein: Buchu
Fonte do Emprego: BluSelectionBlu Selection
Lisboa, Lisboa, Portugal
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! A luxury hotel chain is looking for support for their customer service team based in Lisbon. Aufgaben Your responsibilities and impact as a Hotel Chain Customer Ad
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers´ journeys a success! A luxury hotel chain is looking for support for their customer service team based in Lisbon. Your responsibilities and impact as a Hotel Chain Customer Advisor wil
Fonte do Emprego: Blu SelectionBlu Selection
, Portugal
If living abroad, making international friends, and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again. Your responsibilities a
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
Your Future Company: Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success! Do you want to work for a luxury and worldwise-known hotel chain? We are looking for dynamic people like you who are open to a new experience a
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again. Your responsibilities an
Fonte do Emprego: Blu SelectionBlu Selection
Lisboa, Lisboa, Portugal
If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again. Your responsibilities an
Fonte do Emprego: Blu SelectionLisboa, Lisboa, Portugal
Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success! A luxury hotel chain is looking for support for its hospitality customer service team based in Lisbon.
Tasks
Your responsibilities and impact as a Hotel Chain Customer Advisor will be:
Booking management (altering, canceling, or creating new reservations)
Assisting clients via inbound email and chat inquiries in the after-sales process by answering inquiries regarding reservations and attending to potential requests
Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)
Requirements
Skills, experiences, and interests you need to succeed in this role:
A native level of French and a professional level of English (C1-C2)
Enthusiasm for traveling, tourism and hotel industry
Being an attentive listener, comfortable and skilful at communicating with people.
Being energetic, innovative, and working proactively at a fast-pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience.
Having a valid work permit for Portugal (required)
Benefits
What’s in it for you?
Type of Contract: Fixed-term contract of 6 months.
Working Hours: Monday to Friday (Monday to Friday 7h-16h or 8h-17h or 9h-18h (Including Public Holidays).
Training on site, and after hybrid.
Salary Conditions: A package in line with the market: 890€ gross / month x 14 months + 150€gross/month complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee of 280€/month to pay).
Opportunity to be part of a challenging and fast-paced environment.
Possibility to collaborate with some of the biggest brands in the industry.
A multicultural and international environment.
Career Growth Opportunities: Various career development chances in different paths.
Your Future Company:
Started up by 2 French entrepreneurs in the 2000s, the company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands!
Is this project not the best fit for you? Feel free to check our other entry-level opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.
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