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Jolera

Portugal / Global

On-Site GIRC Analyst - Security & Networking

Job Description

Jolera Portugal is seeking a Systems GIRC Analyst to be the frontline defender of our clients’ IT infrastructures. This in-office role focuses on monitoring, triaging, and responding to networking, systems, and security incidents with a commitment to service excellence.

You'll work with SIEMs, EDR/XDR tools, firewalls, and backup platforms, ensuring alerts are resolved within internal SLAs while delivering top‑grade customer support and collaborating with the team to improve processes.

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