Senior Full Stack Software Engineer

At Talkdesk, we build the next generation of our platform using a microservices architecture and strongly autonomous vertical teams. Each team owns its services end-to-end — architecture, delivery, quality, and production readiness.

We expect senior engineers to set the technical bar. You will make architectural decisions, challenge assumptions, and raise the quality of both our code and our engineering practices. Peer reviews, production readiness, and collaboration are non-negotiable — nothing reaches production without scrutiny.

This role is full-stack, but frontend excellence is critical. We are looking for someone who deeply understands how systems meet users — performance, usability, reliability — and can confidently move between React-based frontends and Kotlin/Java backend services with some legacy in Ruby.

If you enjoy owning complex problems, influencing technical direction, and delivering polished user‑facing experiences backed by solid distributed systems, this role is for you.

Duties and Responsibilities

Take

technical ownership

of complex features from frontend to backend, including design, implementation, testing, and production readiness

Design and build high-quality, scalable user‑facing applications, with strong attention to UX, performance, and maintainability

Develop and maintain events based services and APIs that support frontend needs at scale

Make architectural decisions and actively

influence technical direction , standards, and best practices within the team

Collaborate closely with Product, Design, and other engineering teams to ensure solutions fully meet business and user requirements

Act as a

technical reference

for the team: review code critically, document architecture clearly, and mentor other engineers

Design and implement integrations with external systems, ensuring data integrity, security, and observability

Identify and solve complex technical challenges, including performance bottlenecks and scalability constraints

Advocate for automated testing, CI/CD, and production excellence

Leverage

AI‑assisted development tools

(e.g., coding copilots, code review assistants, test generation tools) to improve productivity, code quality, and iteration speed while maintaining strong engineering judgment, code ownership, and security awareness

Evaluate and integrate

AI‑powered solutions

where they add real value to product or engineering workflows

Qualifications

BS/MS Degree in Computer Science, Applied Math, or an Engineering area

5+ years of experience in Software Development, especially in cloud‑based applications

Strong experience with the design and development of web applications

Strong object‑oriented programming skills and experience with cloud databases

Component design, state management, and performance optimization

Solid backend experience with:

Kotlin or Java Spring Boot, RESTful APIs and event‑driven systems

Deep understanding of the design and development of Service Oriented Architecture (SOA, API) and

Event‑driven Architectures

Experience with microservices architecture, APIs, message brokers (Kafka, RabbitMQ)

Experience with one or more storage technologies (e.g., PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch)

Experience scaling global web applications

Advocate for automated testing, continuous integration

Familiarity with

Kubernetes -based production environments and

GitHub Actions – driven

CI/CD pipelines, with the ability to contribute improvements and troubleshoot issues

Passion for producing clean, standards‑compliant, secure code

Be fearless about learning new technologies and technical approaches to application development

Good written and spoken English

Work Environment and Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer‑based work. Limited lifting, and equipment usage limited to computer‑related equipment (keyboards, mouse, etc.).

To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

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