Servicenow L3 Developer

FOX IT is a Portuguese IT consulting company, ranked for the fifth consecutive year among Portugal's top 5% SMEs and, for the first time, in the sector's national Top 10. We promote a fairer IT market for clients and consultants. Our Happy at Work certification reinforces our commitment to people.

ServiceNow L3 developer

We're seeking for a ServiceNow L3 developer to join an innovative and International project.

Project: We are looking for a ServiceNow L3 developer, Technical Analyst, Release Coordinator who has between 3-7 years of experience with ServiceNow development, platform architecture, in a multi-module environment.

- 3 - 7 years' experience as Tooling Engineer or in a similar role

- Should be a problem solver with excellent communication skills - Hands on experience in system integrations and process automations (Workflow Data Fabric)

- Strong experience in Web Service Integration using REST and SOAP

- Strong experience in Directory Service Integration (Active Directory, AzureAD, LDAP, etc.)

- Strong experience in PowerShell, JavaScript, Ansible, Terraform, Python, XML, databases, SQL, etc.

- Strong experience with ITSM/ITOM required.

- Exposure to other modules like HRSD, CSM are good to have.

- Exposure to Kubernetes, Docker Swarm, ServiceNow Orchestration, AWS EKS, AKS, etc.

- Experience using software development tools / IDEs

- Experience using code repositories

- Good understanding of ITIL framework

- Good reporting skills

- Key Responsibilities:

- Drive automation efforts targeting application support activities, deployments, health checks, monitoring and alerting activities, etc.

- Support automation, orchestration and integration initiatives based on ServiceNow

- Develop enhancements in coordination with offshore managed service team. It includes (but not limited to) creating requests, update forms, customize portal, customize process workflow

- Collaborate with Application Users/Operations Teams to understand requirements, use cases and transform them Self Service options

- Investigate and rollout ServiceNow feature: ATF, virtual agents, ...

- Support ServiceNow upgrade

- Coordinate release of enhancements: make sure release is developed and test on time, with good quality

- 26 days of vacation

- health insurance

- 50€ as a birthday bonus

- Training

- Opportunity to develop your career

Hybrid (2 days onsite) in Lisbon.

Regime de trabalho híbrido.

#J-18808-Ljbffr