AI Functional Analyst

We are looking for a Mid AI Functional Analyst to support the identification, design and implementation of Artificial Intelligence solutions in the telecommunications sector. This opportunity is based in Lisbon, Picoas, with a hybrid work model, ideally three days per week on-site, with flexibility for professionals based outside Lisbon.

WHAT YOU WILL DO

Gather, analyze and document business and functional requirements.

Translate business needs into clear and structured functional requirements for AI-supported technology solutions.

Identify opportunities to apply Artificial Intelligence across processes, products and services.

Support the definition and prioritization of AI use cases in collaboration with business areas.

Participate in the functional design of AI solutions, ensuring alignment with business objectives and requirements.

Support technical teams during development and implementation phases.

Define acceptance criteria and participate in testing and functional validation of implemented solutions.

Ensure quality, consistency and traceability of functional documentation.

Promote Responsible AI principles, supporting alignment with internal policies and applicable regulation.

Support change management and adoption of AI solutions across the organization.

Collaborate with multidisciplinary teams to identify improvement and innovation opportunities through AI.

Use AI tools to support requirements analysis, research, synthesis, documentation and functional specification activities.

Contribute to the dissemination of responsible, secure and efficient AI utilization practices across business areas.

WHAT WE ARE LOOKING FOR

Mid-level experience in functional analysis, business analysis or requirements management in technology-driven contexts.

Experience translating business requirements into functional specifications for technology or AI-based solutions.

Knowledge of business processes and ability to understand operational needs across different areas.

Understanding of Artificial Intelligence and Generative AI concepts.

Knowledge of Responsible AI principles, privacy and compliance considerations.

Experience with analysis, functional design and testing methodologies.

Professional proficiency in Portuguese.

Availability to join preferably within 30 days.

Analytical, structured and solution-oriented mindset.

Strong written and verbal communication skills.

Collaborative approach, interpersonal sensitivity and ability to work with business and technical teams.

Continuous learning mindset, adaptability to new technologies and proactive approach to innovation.

PROFESSIONAL SKILLS

Functional analysis

Business requirements management

Functional specification

Business process analysis

AI use case identification

Generative AI concepts

Responsible AI principles

Privacy and compliance awareness

Functional testing

Acceptance criteria definition

Documentation quality and consistency

Change management

AI-assisted research and documentation

WHAT WE OFFER

Private health insurance from day one, with no waiting periods and optional family extension.

Confidential mental health support through TEAM 24, including access to psychological support, content and live sessions.

Continuous training and certification opportunities to support structured development and long‑term capability building.

A hybrid work model, with flexibility whenever the role and delivery context allow it.

Childcare vouchers and practical measures that support balance between personal and professional life.

Team moments, shared milestones and leadership presence when it matters most.

Upskilling opportunities in quality management, information security, AI governance and cybersecurity best practices.

EQUAL OPPORTUNITY

Hexa is committed to equal opportunity and inclusive recruitment. We value diverse backgrounds, perspectives and experiences, in line with the principles of the Portuguese Diversity Charter.

HEXA LIFE

At Hexa, we are all Builders. You will join a collaborative environment built on honesty, mutual support and agility, where people contribute, learn and grow together while helping to create reliable solutions with real impact.

#J-18808-Ljbffr