Content Moderator-German Market

About the job Content Moderator-German Market

We are hiring for our client conducting a project related toa dynamic and growing tech company specializing in content moderation services. Theirmission is to maintain a safe and positive online environment for users across various platforms. As a Content Moderator, youll play a crucial role in ensuring that user-generated content adheres to our guidelines and policies.

Responsibilities:

Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material

Reviewing/updating contents on a popular social media platform

Audit of content received and sharing for Social Media Upload

Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)

Maintain broad knowledge of client products and/or services

Strict adherence to the accuracy guidelines as laid down by the client

Ensuring to protect the data of the customer and compliance process is followed

Requirements:

Fluent in German C1 level.

You do have a EU ID or Portuguese Residence Card.

Strong computer navigation skills and PC Knowledge; Ability to effectively communicate, both written and verbally; Dependable with strong attention to detail.

Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly. Tolerance for repetitive work in a fast-paced, high production work environment.

Ability to work as a team member, as well as independently; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.

Willingness to work a flexible schedule

Associate degree in related field with 6 months to one year of relevant experience preferred; Strong customer service orientation skills

We look forward to hearing from you!

Competitive salary and benefits package.

Permanent contract

Flight Ticket + 3 weeks of accommodation

Opportunity to work in a multicultural and diverse team.

Career growth and development prospects.

Positive work environment with a focus on employee well-being.

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