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pt / Global
Computer Support Specialists vacancy in Almada Portugal
Computer Support Specialist
We are seeking a highly skilled and experienced Computer Support Specialist to join our team in Almada. In this role, you will provide technical assistance and support to our clients, troubleshooting hardware and software issues and ensuring smooth functioning of computer systems. The ideal candidate will have a strong background in IT support, excellent customer service skills, and the ability to work well under pressure. This is a full-time position with a salary of 1600$ per month.
Responsibilities
Provide technical support to clients via phone, email, or in person
Troubleshoot hardware and software issues on computer systems
Install and configure software applications
Set up new computers for clients
Maintain and update computer systems as needed
Collaborate with other team members to resolve complex technical problems
Communicate technical solutions in a clear and understandable manner to non-technical clients
Requirements
Minimum 2 years of experience in IT support
Knowledge of desktop operating systems (Windows, MacOS)
Familiarity with various software applications (Microsoft Office, Adobe Suite)
Basic understanding of networking principles (TCP/IP, DNS)
Strong problem-solving skills
Excellent customer service skills
Ability to work well under pressure and manage multiple tasks simultaneously
Fluent in Portuguese (both written and verbal)
We are an equal opportunity employer.
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