careerxtra
Portugal / Global
GET
The Big Jobsite
Portugal / Global
About the job Content Moderator (German Speaker)
About the Role
We are seeking a
German-speaking Content Moderator
to join our team in Lisbon. In this role, you will ensure that user-generated content on a leading e-commerce platform meets community, legal, and safety standards. You will play a vital part in safeguarding the platforms integrity while supporting a safe and engaging user experience.
Key Responsibilities
Review and moderate content in line with service level agreements (SLAs) and quality standards.
Ensure uploaded content complies with platform policies, legal regulations, and safety guidelines.
Stay updated on policy changes and adapt quickly to new procedures or schedules.
Identify and elevate issues through the proper internal channels.
Apply sound judgment and consistency while upholding company protocols.
Requirements
Languages:
Native/Fluent German (C2) and fluent English (minimum B2).
Strong moderation skills with excellent communication and judgment.
Familiarity with e-commerce platforms and industry standards.
Ability to manage high workloads, particularly during peak promotional periods.
Customer-oriented, empathetic, and capable of balanced decision-making.
What We Offer
Modern office in the city center with excellent public transport connections.
Comprehensive training to prepare you for success.
Coaching, mentoring, and support from colleagues.
Health and wellbeing initiatives.
Monthly meal allowance and additional benefits.
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