Cloud Application Production Support

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Cloud Application Production Support

This is your mission

Are you passionate about Cloud Operations, Application Support, and Infrastructure Automation? Then this position is for you.

As a

Cloud Application Production Support Engineer , you will play a key role in ensuring the stability, reliability, and continuous improvement of critical production platforms. You will work in a dynamic environment, supporting cloud-based applications while contributing to automation initiatives, service resilience, and operational excellence.

Build Side

Build and maintain Ansible playbooks and Terraform scripts to automate infrastructure provisioning and deployments

Contribute to the modernization and containerization of legacy applications

Implement infrastructure-as-code and automation best practices

Support cloud platform deployments and configuration management activities

Assist in disaster recovery (DR) planning and implementation

Collaborate with development and operations teams to improve application reliability and deployment processes

Train and mentor operations teams on Ansible, Terraform, Kubernetes, and automation practices

Continuously identify opportunities to improve operational efficiency through automation

Run Side

Provide Application Production Support for business-critical applications and services

Handle incidents, service requests, and production support activities within agreed service levels

Participate in shift rotations, on-call support, and incident management processes

Monitor application and infrastructure performance to proactively identify issues

Troubleshoot Linux-based environments and cloud infrastructure components

Support disaster recovery exercises and business continuity activities

Ensure platform availability, stability, and performance

Collaborate with global support and engineering teams to resolve complex issues

Contribute to service improvement initiatives and operational excellence programs

This is your background

You have at least

5 years of experience

in IT Operations, Application Support, Cloud Engineering, or Software Engineering environments. You have strong troubleshooting skills and are comfortable supporting critical production systems in fast-paced environments.

You enjoy automating operational tasks, improving production stability, and working on modern cloud infrastructures.

This Is Your Expertise

Strong knowledge of Linux platforms and command-line tools

Proficiency in Python and/or Bash scripting

Experience with Ansible and Terraform

Experience with Docker and containerization technologies

Understanding of Kubernetes (K8s) environments

Experience with public cloud providers such as AWS, Azure, IBM Cloud, or Google Cloud

Good understanding of Continuous Integration tools such as Jenkins, Travis, Concourse, or similar

Knowledge of infrastructure provisioning, configuration management, and deployment automation

Experience supporting production environments and critical applications

Nice To Have

Red Hat Enterprise Linux Automation with Ansible (RH294)

Developing Advanced Automation with Red Hat Ansible Automation Platform (DO374)

Certified Kubernetes Application Developer (CKAD)

HashiCorp Terraform Associate (nice to have)

HashiCorp Vault Associate (nice to have)

This is how you work as part of a team:

Strong critical-thinking and problem-solving skills

Good written and verbal communication abilities

Proactive mindset with a strong sense of ownership

Persistent, can‑do attitude and ability to work independently

Strong collaboration and teamwork skills

Ability to remain focused under pressure and during incident situations

Continuous learning mindset and willingness to develop new technical skills

Language Skills

English: C1

This is our commitment

Attentive and human onboarding

A truly hands-on management style

Continuous training opportunities

Concrete commitments: inclusion, equality, solidarity

A comprehensive HR package: health insurance, TR card, CSE

A culture of feedback and meaningful projects

The Recruitment Process

An initial phone call with our recruitment team

An HR interview and a job interview with a business engineer

A test or technical interview with one of our experts

A final meeting with your future manager or project manager

And if we're a good fit, we'll get started together

Good to know

Location:

Lisbon

Contract:

Permanent contract

Remote work:

Hybrid (50%)

Salary:

From 37 K€ to 48 K€ (depending on experience) gross annual salary

Job category:

Cloud Infrastructure / Application Production Support / DevOps

What you will do here, you won't do anywhere else.

This moment is yours.

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