Key Account Manager
Lisboa, Lisboa, Portugal
Opportunity to join a company well positioned in the sector.
Opportunity to be responsible for one of the major accounts.
Our client is an FMCG multinational leader in non food.
Reporting to the NAM the selected candidate will be responsible for:
Customer Management:
To prepare and present key account specific account plan for approval;
To implement and execute account plan;
To strive - wherever possible - for a category captaincy in the cooperation with the client and go for continuous business reporting with the key account on the basis of commonly agreed scorecard figures;
To build up a strong and long-term oriented relationship with the key account(s) on all relevant operational level.
Internal Processes:
To steer and control commercial budget of the key account(s);
To inform actively on monthly basis about clients performance in the market and about our development within the cliente;
To inform actively the organization about all relevant news from the key account about market, new clients and competitive environment;
To provide Demand Planning and Customer Service with the best possible figures concerning promotional forecast of the key account in order to guarantee a smooth flow of goods and payments and to minimize complaints;
To cooperate with sales related departments (customer services, category management, trade promotions, supply chain, logistics etc) in order to identify improvements in the processes of marketing, administrative and/or logistics management with the key account(s).
International Scope:
To report International Customer sales and market share evolution to IKAM;
To share knowledge and best practices in international account meetings with others KAMs and IKAM.
Perfil ideal Should have already previous experience (min 4-5 years) in KAM roles;
Experience and knowledge of FMCG account, key account management and sales - ideally in L&HC categories;
Commercial mindset: sales, profitability steering, balance of short-term steering, mid/long term commercial strategic perspective;
Strong financial/business mindset;
Strong leader and relationship manager (external clients, internal with marketing and trade team, outsources staff pushing, customer ops.,etc.)
Agent of change (ability to challenge and rework the "status quo");
Strong presentation and communication skills;
Opportunity to work in FMCG multinational leader in non food.
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