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Quality Assurance Engineer - Complaint Handling

Coimbra, Coimbra, Portugal

Quality Assurance Engineer - Complaint Handling Quality Assurance Engineer - Complaint Handling Olympus Medical Products Portugal (OMPP) | Corporate

Olympus Medical Products Portugal is a subsidiary of the Olympus Group. Its core business is the repair of optical and digital equipment’s of the brand, offering to Olympus customers repair services that meet highest demands in terms of speed, approachability, reliability and consistency.

Your responsibilities Complaint Handling (PAE/PQI):

Communication of inspection results and discovery reports with the MSBU counterparts. This includes the significance between required repairs and recommended repairs according to the Olympus service standards

Completion of technical reports and documenting evidence of quality findings

Performs continuous improvement activities

Provide necessary support to quality issues

Working for Improvement of process and efforts

Quality System:

Maintain and develop the quality management system and its documentation to follow regulatory requirements

Monitor the compliance within the requirements of ISO 13485 standard.

Foster and promote a culture of Quality Education / qualifications:

Bachelor or master’s degree in engineering or equivalent (preferential)

Experience:

Minimum of 2 years of experience working in operations, Industry environment, production or engineering.

Previous experience in quality or related function will be a plus (Not Mandatory). Specific skills:

IT knowhow (Microsoft 365)

English

Familiar with NP EN ISO 13485 (Not Mandatory)

Soft skills:

Accuracy

Well organized

Ability to work with multitask and priorities

Interpersonal skills

Effective problem-solving skills

Familiar using database programs

Ability to work as part of a team

Can motivate themselves to organize and plan their workload

Clear & concise written and spoken communication skills

Ability to present information in a structured way of varied technical levels Attractive salary

Work in a multicultural and diverse environment

Referral commission

Medical Health Insurance

Initial and continuous training

24 vacation days off

Day off on your birthday About Olympus Corporate The Corporate Division is responsible for centralized functions that include Finance and Controlling, HR, IT, Quality Management and Supply Chain Management. It provides essential services and support to all business divisions. Moreover, it is an important project initiator and leader within the international network. About Olympus Corporate The Corporate Division is responsible for centralized functions that include Finance and Controlling, HR, IT, Quality Management and Supply Chain Management. It provides essential services and support to all business divisions. Moreover, it is an important project initiator and leader within the international network.

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