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Senior Systems & Technical Support Engineer (Tier 3) - Devexperts Career Company Description dxFeed is the leading provider of data services for the Capital Markets industry, sourcing and storing direct market data feeds from a variety of exchanges and market participants around the world, having built one of the most comprehensive ticker plants, in addition to offering the broadest range of data services for streaming, consolidation, storage, extraction, analytics, including index construction and maintenance for buy-side and sell-side institutions of the global financial industry.
We are looking for an experienced Senior Systems & Technical Support Engineer (Tier 3) to join the team.
Job Description We expect Senior Systems & Technical Support Engineer to:
work on the deployment, installation and configuration of sophisticated Market Data/Trading/Finance and related software
work on the administration of UNIX/Linux OS – installation, configuration and maintenance
work on the administration of Network Equipment (Cisco, etc)
be active on the assistance for developers, participation in DevOps activities
implement automation activities in order to get rid of any routines
install, manage, integrate and evolve in-house developed and external well-known monitoring systems (Zabbix, etc)
work on the design, installation and configuration of managed servers (including physically racking and connecting the equipment to third-party devices) and cloud-based servers, networks provision servers and storage, configuration of firewalls, VPN, monitoring, etc.
automate cloud and hybrid (on-prem/cloud) platform and systems deployment, including load-based auto-scaling approaches
be proactive in identifying and troubleshooting problems in testing and production environments, (generating solutions and bug reports when required) and monitoring network and systems health and status, and continuously making improvements
solve critical problems in network environments (multicast routing/latency issues/packet loss/etc.) and in Systems, platforms and data such as: unavailability/ outage/ inconsistency/ misconfiguration/ data delays/ etc.)
diagnose complex issues within network stack including low level packet capture and OS system analysis
participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer issues
guide and mentor Tier II engineers
share knowledge within team and across other teams
communicate with clients and partner companies’ engineers on technical subjects
Qualifications Requirements:
3+ years of experience in UNIX/Linux administration and/or Networking
experience in Amazon compute cloud
in-depth knowledge of TCP/IP and ISO/OSI stack
solid experience with networking (routing, switching, IP, TCP, UDP, BGP, EIGRP, VPN, DNS) and Cisco
knowledge of IP Multicast (RP, PIM, IGMP)
technical knowledge to ensure safe, effective, and efficient changes to the network and systems infrastructure
CI/CD and DevOps activities experience
proficiency in shell script languages: awk, perl, etc
preferred experience in cluster technologies and high availability systems
experience in solving complex problems and the ability to handle multiple tasks and projects simultaneously
strong analysis, investigation and troubleshooting skills
good written and spoken English language
Additional skills considered an advantage:
understanding high-performance, high-throughput and low-latency network technologies
knowledge of Java programming language
experience with CDN architectures
experience with WAN technologies
experience with Trading/Exchange/Risk management software usage and management
experience in working with GIT, Ansible,nginx, haproxy and similar technologies
experience with Atlassian software (JIRA, Confluence, etc.)
Life in Devexperts We will only achieve our mission if we live our culture. We start with becoming learners in all things—having a growth mindset. Then we apply that mindset to learning about our customers, being diverse and inclusive, working together as one, and—ultimately—making a difference in the world. Explore Office Follow us Facebook Twitter LinkedIn Instagram Youtube GitHub Behance Locations Bulgaria Germany Lithuania Portugal Turkey USA Company Devexperts Careers About the company Corporate blog News Contacts Copyright © 2002-2023 Devexperts Ireland Limited. DevexpertsTM, DXtradeTM, dxFeedTM. All rights reserved. Devexperts Ireland Limited is a Software company that provides Software products and services. Hence, Devexperts Ireland Limited does not provide any Investment or Brokerage Services. Privacy Policy EULA
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