Servicenow L3 Developer

Profile

- 3 to 7 years of experience in ServiceNow development and platform architecture within multi-module environments;

- Strong expertise in JavaScript, Python, SQL, XML, and PowerShell scripting;

- Deep understanding of REST/SOAP Web Services, system integrations, and process automation;

- Proven experience with Directory Services (Active Directory, Azure AD, LDAP) and Infrastructure Automation (Ansible, Terraform);

- Exposure to ServiceNow Orchestration, containers/cloud (Docker, Kubernetes, AWS EKS/AKS), and ITIL frameworks (ServiceNow certification preferred);

- Professional fluency in English (mandatory); French language skills are a plus;

- Availability for a hybrid working model.

Responsibilities

- Drive automation solutions for application support, infrastructure deployments, monitoring, and proactive alerting;

- Design and implement ServiceNow platform enhancements, complex integrations, and automated self-service capabilities;

- Support ServiceNow platform upgrades, release coordination, and production deployment cycles;

- Develop internal support tools, operational reports, metrics, and comprehensive technical documentation;

- Collaborate closely with onsite, offshore, IT infrastructure, and business teams to ensure seamless service delivery.

We offer

- Health insurance;

- Free online training through the Udemy platform;

- On-site and remote training at Olisipo's Learning Center;

- Free certifications (after passing the exam);

- Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);

- Free psychological consultations;

- Possibility of a salary advance, without commissions.

Regime de trabalho híbrido.

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