Information Technology Infrastructure Operations Manager

Note: This role is based around the Sines area and is open to candidates relocating to the location of the job from across Portugal.

We are currently partnered with a major global logistics and terminal operations player to source an experienced IT Manager for a strategic, high-impact leadership role based in Sines, Portugal.

Aim

In this role, you will lead the local IT infrastructure, applications, automation, and 24/7 operations teams, serving as a critical bridge between local operations and global enterprise standards.

Job Role Responsibilities

- Team & Operations Leadership: Manage the SysAdmin (infra/apps) and 24/7 IT Operations teams, leading internal and outsourced technical resources to guarantee zero business disruption.

- Infrastructure & System Strategy: Deploy and manage the Master Plan for applications, databases, integrations, automation, and associated infrastructure, steering cloud migration initiatives.

- Crisis & Incident Management: Act as the primary crisis manager, collaborating with local, regional, and global teams to maintain high-availability systems.

- Budget & Vendor Management: Take full accountability for OPEX/CAPEX budget planning, procurement (SOW creation), vendor management, and contract negotiations.

- Security & Governance: Ensure robust alignment with cybersecurity protocols, handle risk management, and support internal/external audits.

Key Requirements

- Technical Stack: Strong hands-on background or architectural familiarity with VMWare, Docker Containers, middleware (WSO2, ActiveMQ, Kafka, Tomcat), Linux Enterprise, Microsoft environments, HPE servers/SAN, and Veeam backup systems.

- Database & Integrations: Experience with DB2, SQL Server, Qlik Replicate, and SAP HR integrations.

- Methodologies & Frameworks: Proven experience applying PMI, Scrum, and ITIL frameworks (ServiceNow) within enterprise environments.

- Leadership Skills: Demonstrated success leading technical teams, managing multi-layered stakeholder relationships (local/global), and fostering individual talent development.

- Education & Language: Degree in Computer Science or equivalent technical background, alongside fluent English communication skills.

If you are an analytical, hands-on IT leader looking to scale critical infrastructure for a global industry leader, reach out with your CV to learn more about this role.