Application Support Engineer

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for an Application Support Engineer!

Responsibilities:

- Manage incidents, problems, root-cause analyses, and remediation actions.

- Ensure application operations, performance, availability, and service continuity.

- Prepare, assess, implement, and monitor changes.

- Provide Level 1 and Level 2 functional and technical support.

- Maintain procedures, technical documentation, audit deliverables, and regular reporting.

- Drive application optimization, automation, and continuous improvement initiatives.

- Ensure the reliability and compliance of applications within the assigned scope and agreed service levels.

Requirements:

- Experience in application support and IT operations.

- Strong experience with Kubernetes and Docker.

- Practical experience with Cross File Transfer solutions.

- Practical experience with MQSeries.

- Strong knowledge of Cloud technologies and environments.

- Experience in incident, problem, and change management.

- Knowledge of root-cause analysis and remediation processes.

- Experience providing L1 and L2 functional and technical support.

- Strong analytical and problem-solving skills.

- Good communication and collaboration skills.

- Ability to work in a structured and service-oriented environment.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

What you can expect from us

- Long-term projects with national and international context.

- Opportunities to grow technically and professionally.

- A people-first culture, focused on transparency and trust.

- Teams that value ownership, collaboration, and stability.

- An international and multicultural working environment.

- Opportunities to work with Cloud, Kubernetes, Docker, MQSeries, and application automation.

If you’re interested in this job please send your CV to , with the reference “CA/ApplicationSupportEngineer”.

Find with us the right opportunity to grow!

Thank you! :)

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.