Application Support Engineer

Descrição do cargo

Job Description

We are looking for a

Senior Application Production Engineer (BI/Data)

to ensure the stability, performance, and continuous improvement of data platforms in production, acting as a technical reference in complex

batch and streaming

environments.

This role has a strong focus on

L2/L3 application support , data operations, and close collaboration with Data Engineering, BI, and Development teams.

Responsibilities

Act as a

technical reference

for L2/L3 support of data applications and platforms

Ensure the operation, stability, and performance of

data pipelines and ETL processes

Support and operate

batch and streaming

data architectures

Operate, monitor, and troubleshoot environments based on

Apache Kafka

Perform

proactive monitoring , incident detection, and root cause analysis

Lead

advanced troubleshooting

of data, pipeline, and distributed system issues

Collaborate with development teams to resolve production issues and improve system design

Support

release, deployment, and change management

processes

Propose and implement improvements in

observability, resilience, and automation

Maintain clear technical documentation and operational best practices

Provide guidance and technical support to more junior profiles when needed

Profile

Senior-level experience in

Application Production Support / Data Operations (L2/L3)

Strong background in

data pipelines, ETL, and data platforms

Hands‑on experience with

Apache Kafka

in production environments

Solid knowledge of

batch and streaming

architectures

Experience with

monitoring, alerting, and logging

tools

Proven ability to analyze and resolve

complex production incidents

Experience working in critical production environments with

strict SLAs

Strong

SQL

skills and experience with relational and/or analytical databases

Good understanding of

distributed systems

and service dependencies

Fluent in English

Fluent in French (is valued)

Nice to Have

Experience with

cloud environments

(AWS, Azure, or GCP)

Knowledge of orchestration tools (e.G. Airflow)

Experience with automation, scripting, or Infrastructure as Code

Background in

BI, Data Engineering, or Analytics Platforms

Experience in large‑scale enterprise environments

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

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