Uber
almargem
About the Role At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience. We invest in it and believe in providing the highest quality service completed in the most compelling, most efficient way. In the French Driver LOB, you'll be helping Drivers to improve their experience through messagi
Fonte do Emprego: UberUber
almargem
About the role The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many othe
Fonte do Emprego: UberUber
almargem
About The Role We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way. Community Support Representatives are all about helping and educating customers, and Partners. We help people resolve their issues and turn unhappy users into our most dedicated advocates. The right candidate is a
Fonte do Emprego: UberUber
almargem
About the Role At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independent
Fonte do Emprego: UberKelly Services Inc.
Viseu, Viseu, Portugal
A Kelly Engineering , está a recrutar um Customer Quality Engineer, para uma empresa da indústria automóvel, localizada em Tondela . Principais Responsabilidades: Garante a implementação dos requisitos dos clientes. Apoia o Gestor de Projeto na definição do Plano de Qualidade. Executar todas as tarefas definidas para um PQE no plano de qualidad
Fonte do Emprego: Kelly Services Inc.Voltalia
Oliveira de Frades, Viseu, Portugal
At Voltalia we are passionate about renewable energies! We not only produce electricity from wind, solar, hydro and biomass, as we also provide services on behalf of third-party clients such as development, construction, maintenance and exploitation of energy production sites, through our expertise, empowering environment resources as well as socio
Fonte do Emprego: VoltaliaVoltalia
Viseu, Viseu, Portugal
At Voltalia we are passionate about renewable energies! We not only produce electricity from wind, solar, hydro and biomass, as we also provide services on behalf of third-party clients such as development, construction, maintenance and exploitation of energy production sites, through our expertise, empowering environment resources as well as socio
Fonte do Emprego: VoltaliaLear
Mangualde, Viseu, Portugal
Job Description: As a Process Engineer, the main focus of this role is to monitor the production process and track any changes to improve the process. Manage various means to ensure process adjustments Follow the goals of the Engineering department Actively contribute to the development of the department Responsibilities: Ensure process modif
Fonte do Emprego: Learalmargem
About the Role
The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support!
What You Will Do Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone
Ensure low to medium-complexity customer issues are resolved using procedures
Ensure high customer satisfaction and demonstrate empathy while solving customer concerns
May perform root cause analysis and present findings
Work on a line of business that has low ambiguity, is stable, with well-documented procedures
Basic Qualifications
At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment
Comfortable operating in multiple modalities
French proficiency is required
Fluent in English
Bonus points
B2B experience is nice to have